Digital Food & Beverage 2025
4-5 March 2025
QEII Centre, London
Steven Sevilla Tapia
Digital Business Leader, P&G Healthcare Procter & GambleDay 2 | 5th March
12:20 PM Case Study Interactive: How to Leveragr AI-Based Conversational Commerce to Create More Engaging and Personalised Interactions with Your B2C and B2B Customers That Drive Your Brand Loyalty
- Building a 24/7 one-stop-shop to eliminate wait times and improve your CX
- Using chatbots to offer tailored recommendations that drive customer satisfaction, and suggest complementary products or upgrades to increase average order value
- Transitioning from design thinking to AI solutions to create new GTMs based on consumers' pain points and needs
Check out the incredible speaker line-up to see who will be joining Steven.
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